Remediation & Hardening Service

Service Purpose

Provide expert-led remediation and configuration hardening that ensures identified exposures are fully resolved, validated, and prevented from reoccurring.
 The service closes the gap between detection and resolution, combining RedRok’s continuous validation platform with operational expertise to turn findings into measurable improvements.

Main Objective

Accelerate remediation processes, strengthen baseline configurations, and deliver verifiable proof of closure through an integrated approach that unites RedRok’s CTEM platform with guided expert support.
The goal is to transform remediation from reactive patching into a continuous, managed process aligned with business risk priorities.

Service Scope

Remediation Planning & Prioritization:

Develop detailed remediation plans mapped to business impact and technical urgency, aligned with risk scoring from CTEM and Redrok analytics.

Fix Implementation Support:

Provide technical guidance across infrastructure, applications, and cloud environments.

Verification & Validation:

Conduct verification testing, evidence collection, and closure documentation to ensure fixes are effective and sustainable.

Security Hardening:

Define and implement configuration baselines, patch management policies, and architectural improvements for long-term resilience.

Architecture & Design Enhancement:

Review and optimize network, identity, and endpoint architectures to improve segmentation, privilege management, and resilience.

Supply Chain Remediation:

Validate remediation of vendor-related exposures and dependency risks through Redrok’s Supply Chain module, ensuring suppliers meet the same hardening standards as internal environments.

Key Deliverables

Comprehensive remediation plan and task matrix with prioritized fixes.
Verification and closure reports documenting validated remediation actions.
Technical hardening guidelines for OS, network, cloud, and identity components.
Redrok remediation dashboard integrating closure tracking and SLA metrics.
Quarterly improvement summary showing posture enhancement trends.
Supply Chain Remediation Pack:

Businesses Results

Prioritized remediation plan

aligned to business impact & risk

Validated closure

Through verification testing and documented evidence

Security hardening baselines

improving cloud, network, and identity posture

Supply chain remediation

oversight ensuring vendors meet required standards

Creates a structured and repeatable remediation process that eliminates uncertainty and ensures ongoing control over risk reduction.
 With continuous validation through RedRok’s platform and expert oversight, organizations gain the confidence that every fix is verified, every system remains hardened, and overall security posture keeps improving.

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